Weekend Museum Associate | Arlington, TX

Weekend Museum Associate Job Description 

The International Bowling Museum and Hall of Fame seeks a weekend museum associate at $11-$13/hr. Primary duties include customer service and hospitality to all International Bowling Museum and Hall of Fame guests.  Assist guests in purchasing Museum admissions, answer guest questions, handling cash and cash register reports and perform Museum opening/closing duties.  This part time position is 8 to 14.5 hours per week primarily occurring on Saturday with occasional Sunday-Friday shifts. 

DUTIES AND RESPONSIBILITIES 

The Gift Shop Associate creates positive experiences to our diverse customer base, provides exceptional customer service and maintains merchandising standards. The duties and responsibilities include, but are not limited to the following: 

• Performs museum/gift shop opening and closing duties including counting cash and balancing cash drawers, completing deposits and ensuring all exhibits are in working order. 

• Ensures that each guest receives an outstanding customer service experience by providing a friendly environment which includes greeting and acknowledging every guest, maintaining solid product knowledge and assists with museum ticket and product selections. 

• Excellent accuracy when utilizing Point of Sales systems. 

• Demonstrate ownership in maintaining gift shop inventory and other tasks assigned by manager. 

• Assist with mail/phone inquiries & process Hometown Heroics certificates. 

• Assist with site tours & execution of special events. 

• Invoice special admissions & events for payment. 

• Respond to incoming requests from associations/individuals received by telephone or mail. 

• Regular and reliable attendance. 
  
  

QUALIFICATIONS  

• Innovate self-starter who can work independently. 

• Must be 18 years of age or older. 

• Friendly and professional. 

• Basic math skills are required. 

• Proactively seek to increase their knowledge of The International Bowling Museum and Hall of Fame’s products and events. 

• Excellent customer service skills. 

• Ability to work weekends and holidays. 

• Multitask quickly and efficiently. 

• Ability to move up to 25 pounds. 

To apply please send a cover letter and resume to IBMHOF Curator Kari Williams at Kari@bowlingmuseum.com