Membership and Development Manager | Dallas, TX

Membership and Development Manager

Job Details
Position Type - Full Time
Education Level - 4 Year Degree
Travel Percentage - Negligible
Job Category - Management
The Sixth Floor Museum at Dealey Plaza

Membership and Development Manager

Position Description

The Sixth Floor Museum at Dealey Plaza is a nonprofit cultural institution located within a National Historical Landmark District in downtown Dallas. Housed within the historic former Texas School Book Depository, the Museum is one of the most visited historical site museums in Texas. Established in 1989 to mark the 25th anniversary of the assassination of President John F. Kennedy, the Museum was originally conceived as a temporary exhibition, and has since become fully accredited through the American Alliance of Museums.

The Museum is an important historic landmark for Dallas and the nation. It holds a significant place in the countrys history as a site of remembrance, learning, reconciliation and healing. Through exhibitions and programs, the Museum maintains objectivity and credibility that is widely respected. Although the core exhibition, John F. Kennedy and the Memory of a Nation, centers on the events surrounding the assassination and its historical implications, the Museums cross-curricular education programs examine key facets of President Kennedys legacy, including civics and the need for a well-informed citizenry, artists who find inspiration in the story of President Kennedy, broadcast crisis news and journalism, the lasting influence of President Kennedy in popular culture, volunteerism and service, science, personal courage and leadership, the fight for civil rights, and social unrest of the 1960s. Institutional collections hold more than 90,000 objects and include news reels, home movies and photographs; a vibrant Oral History Project with over 2,000 oral histories from eyewitnesses, bystanders, community leaders and White House officials; ephemera related to the assassination and its aftermath; newspapers and magazines; documents related to the investigations of the assassination; and art works. The Museum completed a new Master Plan in late 2019 that included a conceptual road map for reimagined exhibition and dedicated education programming spaces. The Master Plan actively informs all institutional decision-making and guides the Museums strategic investments and actions as it prepares for its next chapter post-pandemic.

Prior to the pandemic, the Museum welcomed more than 400,000 annual visitors from all fifty states and over 150 countries. In addition to serving a national/international audience, the Museum plays a vital role in the North Texas community by educating students and families about the local historical context and impact of the assassination on the city and nation.

Summary

The Membership and Development Manager will be responsible for developing and implementing an aggressive multi-year growth plan for the Museums new individual membership program (launched October 2021). Reporting to the Chief Philanthropy Officer, this position will also take an active role in building a new corporate membership program and will participate in other development department functions including, but not limited to, event and program planning (such as lectures, special events, tours and similar offerings). The Museum is entering a phase of growth and this position will play a key role in establishing a strong base of philanthropic support for the Museums next chapter.

Essential Responsibilities

Membership program responsibilities:

Develop multi-year plan for growth of new membership program to achieve associated financial goals
Design, develop and implement programming, stewardship opportunities and other benefit delivery for members
Lead the creation and execution of membership events and receptions, including but not limited exhibition openings and preview days
Plan and implement active solicitation strategy for membership (through mail and digital channels) including vendor management, writing (as needed) and related tasks
Identify and capitalize upon opportunities for special promotion of memberships
Manage prospecting tools and list trades with other organizations
Draft membership communications, such as newsletters, emails, and solicitation / acknowledgement letters
Deliver exceptional customer service and donor stewardship
Manage expense budget for membership program
Serve as primary point of contact for members
Within a cross-departmental team, participate in planning and implementation of Museum public programming (such as events, lectures and talks, guest speakers and similar); consider opportunities for member engagement across the total suite of Museum events and programs
Monitor efficacy and efficiency of membership procedures and suggest refinements as needed
Develop strong working relationship with Museums Visitor Services team
Evaluate and make strategic improvements to in-person member experience onsite at the Museum
Participate in planning related to memberships role in the reimagined Museum
Corporate Committee responsibilities:

Launch and manage Corporate Committee, a new giving program for corporate supporters of the Museum
Develop multi-year plan for growth of Corporate Committee giving program
Serve as primary contact for members of Corporate Committee
Plan and manage events and benefit delivery for Corporate Committee
Other:

Participate in Annual Fund solicitations and other giving initiatives, such as North Texas Giving Day
Other duties as assigned

Required Knowledge, Skills and Abilities

Bachelors degree required, with preference for museum studies and/or history
Minimum of five years in nonprofit development experience, experience in museum or other public facing organizations a plus
Familiarity with best practices related to membership programs
Familiarity with Raisers Edge and Gateway ticketing system a plus
Excellent communication skills, both written and verbal
Excellent customer service skills
Ability to work flexible schedule as needed and attend / lead Museum events and programs
Ability to maintain confidentiality
Ability to develop productive working relationships with colleagues across departments
Keen attention to detail
Ability to use data to analyze results and suggest improvements as needed
Enthusiasm for a fast-paced and evolving environment
 

Benefits

The Sixth Floor Museum offers a full benefit package including medical, dental, vision, STD/LTD, life insurance 401(k) match, vacation, sick, and personal time off.

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